Privacy Policy
Strelley Systems Limited
Effective Date: 07 May 2026
Strelley Systems Limited (“we”, “us”, “our”) is committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, store and protect your personal data when you use our websites, contact us, make enquiries, place orders, or interact with our services.
1. Who We Are
This Privacy Policy applies to the following websites operated by Strelley Systems Limited:
Data Controller:
Strelley Systems Limited
Strelley Hall
Nottingham
United Kingdom
Email: info@strelley.com
2. Information We Collect
We may collect and process the following personal data depending on how you interact with our websites and services.
Information You Provide to Us
This may include:
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Name
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Email address
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Telephone number
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Booking or enquiry details
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Messages submitted through forms or chat facilities
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Marketing preferences
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Online order and collection information
This information may be collected when you:
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Submit a contact form
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Make a booking enquiry
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Join our mailing list
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Use our website chat facilities
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Place an order through the Bakehouse online shop
Users should avoid including sensitive personal information in free-text message fields unless necessary for their enquiry.
3. Special Category Data
In some cases, visitors may voluntarily provide information relating to dietary requirements, allergies, accessibility needs or other health-related information through booking or enquiry forms.
We request that users only provide such information where necessary for their enquiry or booking.
Where such information is provided, we will process it only for the purpose of managing the relevant booking or request.
4. Information Collected Automatically
When you visit our websites, we may automatically collect technical information including:
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IP address
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Browser type and version
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Device information
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Pages visited
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Time spent on pages
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Website usage data
We use Google Analytics 4 to help analyse website usage and improve our websites and services.
5. Cookies
Our websites use cookies and similar technologies to:
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Ensure website functionality
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Improve website performance
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Analyse website usage
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Support user experience and future functionality enhancements
Some cookies are essential for website operation, while others, including analytics cookies, are non-essential.
Non-essential cookies, including analytics cookies, are only used with your consent through our cookie banner.
You can manage or withdraw cookie preferences at any time through your browser settings or cookie preferences tool.
6. How We Use Your Information
We may use your information to:
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Respond to enquiries and booking requests
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Manage event and café bookings
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Process Bakehouse orders
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Communicate regarding enquiries or purchases
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Improve our websites and services
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Maintain website security and functionality
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Send marketing communications where consent has been provided
7. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases for processing:
Contract
To:
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Respond to booking requests
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Process orders
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Provide requested services
Legitimate Interests
To:
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Operate and improve our businesses and websites
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Respond to customer enquiries
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Maintain security and functionality
Consent
For:
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Marketing emails and newsletters
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Non-essential cookies and analytics
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Certain photography or promotional activities where appropriate
You may withdraw consent at any time.
8. Marketing Communications
We use Wix Email Marketing to manage marketing communications.
We may send occasional emails relating to:
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Events
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Offers
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Products
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News and updates relating to:
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Strelley Hall
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Mansfield Business Centre
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Dukeries Business Centre
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Mulberry Tree Café
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Mulberry Tree Bakehouse
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Marketing communications are only sent to individuals who have actively opted in to receive them.
You may unsubscribe at any time by:
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Clicking the unsubscribe link in emails
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Contacting us at info@strelley.com
We may remove inactive subscribers after two years of non-engagement.
9. Online Orders and Payments
The Mulberry Tree Bakehouse online shop is powered by Shopify.
Online payments and transactions are processed securely through Shopify and associated payment providers.
We do not store or have direct access to full payment card details.
Orders placed through the Bakehouse website are for collection only and are not shipped or delivered.
10. Website Platforms and Third-Party Providers
We use trusted third-party service providers to operate our websites and services, including:
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Wix - website hosting, forms, chat and email marketing
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Google Analytics 4 - website analytics
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Shopify - online ordering and payment processing
These providers process personal data only where necessary to provide their services.
11. International Transfers
Some service providers, including Wix, Google and Shopify, may process personal data outside the United Kingdom.
Where international transfers occur, we ensure appropriate safeguards are in place in accordance with UK GDPR, including:
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adequacy regulations
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approved contractual safeguards
12. How We Store and Protect Your Data
Your data is stored securely using:
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Wix content management systems
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Shopify systems
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Secure email systems
Access to personal data is restricted to authorised personnel only.
We take reasonable technical and organisational measures to protect personal information from unauthorised access, misuse, loss or disclosure.
13. Data Retention
We retain personal data only for as long as reasonably necessary.
Typical retention periods are:
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General enquiries: 12 months
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Booking-related records: 2 years
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Marketing subscriber data: until unsubscribe or 2 years of inactivity
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Transaction and order records: as required for legal, accounting or tax purposes
14. Photography and Promotional Media
Photographs and videos may occasionally be taken at events hosted at Strelley Hall or associated venues for promotional purposes.
Where appropriate, consent will be obtained and reasonable requests not to be photographed will be respected.
15. Your Rights
Under UK GDPR, you have the right to:
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Request access to your personal data
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Request correction of inaccurate information
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Request deletion of your data
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Restrict or object to processing
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Withdraw consent at any time
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Request transfer of your data where applicable
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Lodge a complaint with the Information Commissioner's Office
To exercise your rights, contact:
16. Children’s Privacy
Our websites are intended for a general audience and are not specifically directed at children.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, technical or operational changes.
Any updates will be posted on this page with a revised effective date.
18. Contact Us
If you have any questions about this Privacy Policy or how your personal data is handled, please contact:
Strelley Systems Limited
Strelley Hall
Nottingham
United Kingdom